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1. Returns & Refunds Policy

• Returns Accepted: Yes, within 30 days of receiving the item.
• Return Shipping: The buyer is responsible for return shipping costs.
• Original Shipping Costs: Non-refundable under any circumstances.
• Restocking Fee: A 20% restocking fee applies to all returns (except in cases of seller error).
• Condition of Returned Items:
  • Items must be returned in the same condition as received.
  • Used, installed, damaged, or modified items will not be eligible for a refund.
  • Any missing parts or accessories may result in a partial refund or denial of the return.

2. Cancellations & Buyer?s Remorse

• Order Cancellations: Once an order has been shipped, cancellation is not possible.
• Buyer?s Remorse Returns: If a buyer changes their mind (e.g., ?I don?t need it anymore?), the return is accepted, but:
  • The buyer must pay return shipping.
  • A 20% restocking fee will be deducted from the refund.

3. Shipping Policy

• Processing Time: Orders ship within 1-2 business days after payment is received.
• Free Shipping: We offer free standard shipping within the U.S.
• Carrier & Delivery Time: Orders are shipped via FedEx, UPS, or USPS, depending on the size and weight of the item. Estimated delivery time: 2-7 business days.
• Lost/Damaged Items: If an item is lost or arrives damaged, the buyer must contact us within 48 hours of delivery for assistance.
• Signature Confirmation: Orders over $500 require signature confirmation for delivery.

4. Warranty & Compatibility

• No Warranty Provided: Unless explicitly stated in the listing, no warranty is offered.
• Buyer?s Responsibility:
  • Buyers must verify compatibility before purchasing.
  • We provide part numbers, descriptions, and photos to assist buyers in making the correct selection.
• Incorrect Purchases: If a buyer orders the wrong part, they are responsible for return shipping and a 20% restocking fee.

5. Fraud Prevention & Blocked Buyers

• Security Measures:
  • All parts are security marked and serial numbers are recorded to prevent fraudulent returns.
  • Tampered, swapped, or incorrect returns will not be refunded.
• Excessive Returns & Fraudulent Activity:
  • Buyers who frequently return items may be blocked from future purchases.
  • Any attempt to return a different item or claim a false return reason will be reported to eBay.

6. Customer Service

• Response Time: We aim to respond to messages within 24 hours (Monday?Friday).
• Issue Resolution: If you have a problem with your order, please contact us before opening a case on eBay. We will do our best to resolve any issues fairly.